John Hughie
The Department for Work and Pensions (DWP) has announced a major update to the Attendance Allowance benefit, aiming to make it easier for pensioners to claim the weekly payment of up to £110.40.
This move comes as part of a digital transformation effort, with a pilot online claim system now being tested.
What Is Attendance Allowance?
Attendance Allowance is a non-means-tested, tax-free benefit paid to individuals over State Pension age who need help with personal care due to illness or disability.
The benefit helps cover additional daily living costs and allows seniors to stay independent at home for longer.
As of the 2025/26 financial year, the two weekly payment rates are:
| Rate Type | Weekly Amount | Monthly Amount | Annual Total |
|---|---|---|---|
| Lower Rate | £73.90 | £295.60 | £3,852.80 |
| Higher Rate | £110.40 | £441.60 | £5,740.80 |
The amount awarded depends on the level of care required, and recipients do not need to have a caregiver to apply.
What’s Changing in 2025?
Pensions Minister Torsten Bell confirmed that the DWP is piloting a new digital claim system for Attendance Allowance. This transformation comes after feedback that the existing application process was lengthy and complex, causing delays and additional paperwork.
The Minister explained that the digital overhaul would:
- Shorten and simplify the application form.
- Focus on collecting only essential information.
- Reduce the number of follow-up requests from DWP decision-makers.
- Speed up the overall processing time for new applicants.
This pilot is currently available to a limited number of users each week via GOV.UK, and access is restricted to desktop or laptop computers only—not mobile phones or tablets.
How to Apply for Attendance Allowance
There are now two main options for applying:
1. Online (Pilot Scheme)
- Visit GOV.UK for access.
- Limited applications accepted weekly.
- Only accessible via laptop or desktop.
2. Postal Application
- Download and print the form from GOV.UK.
- Or call the Attendance Allowance Helpline at 0800 731 0122 to request one.
- Do not write anything on the envelope besides the Freepost address.
- No stamp or postcode is required.
Who Is Eligible?
To qualify for Attendance Allowance, an individual must:
- Be over State Pension age.
- Have a disability or illness that requires help with personal care or supervision.
- Have needed help for at least 6 months, unless terminally ill.
Importantly, income or savings do not affect eligibility, and claiming Attendance Allowance will not reduce other benefits. In fact, it may increase entitlement to Pension Credit, Housing Benefit, or Council Tax Reduction.
Why This Change Matters
Recent figures show almost 1.7 million pensioners already receive Attendance Allowance, but it’s estimated that over a million eligible older people are still missing out.
The simplification of the application process aims to bridge this gap, making it easier for vulnerable pensioners to access the financial support they deserve.
The DWP’s digital pilot for Attendance Allowance marks a welcome step forward in easing access to benefits for older people.
With payments up to £110.40 per week, this benefit can make a crucial difference in covering the costs of care, enabling seniors to live more comfortably and independently.
Claimants are urged to check their eligibility and apply through the improved channels to receive the help they’re entitled to.
FAQs
What is the maximum amount I can receive from Attendance Allowance in 2025?
You can receive up to £110.40 per week, which amounts to £5,740.80 annually if you qualify for the higher rate.
Can I apply for Attendance Allowance online?
Yes, the DWP is piloting a digital claim process, but currently, it’s available to a limited number of applicants and only via desktop or laptop.
Will Attendance Allowance affect my other benefits?
No, it’s non-means-tested, and claiming it may actually increase your entitlement to other benefits like Pension Credit or Housing Benefit.
